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  • I CAN NO LONGER ATTEND ISLAND BREAKOUT, CAN I GET A REFUND?"
    All payments (deposits, instalments and full payments) are non-refundable and non-transferable as per our Terms & Conditions.
  • WHAT HAPPENS IF I LOSE MY WRISTBAND?
    Wristbands are non-replaceable, so if you lose it, you will have to pay the full current price for one. Please make sure you take care of them responsibly.
  • WHEN WILL THE ACTS BE ANNOUNCED?
    Acts are released periodically throughout the year
  • I’VE PAID MY DEPOSIT, NOW WHAT?
    You will receive an email from us which includes a link called "Make A Payment / Instalment" to pay your instalments. The instalment payments are there for your benefit and designed to help financially. Please use the following links; enter your booking reference and email address, click on "instalments" then "make a payment". Take advantage of the payment structure and book your flights as soon as you see a deal on your preferred airline! AMSTERDAM: https://islandbreakoutdam.eventcube.io/support-hub/login KAVOS: https://islandbreakout.eventcube.io/support-hub/login
  • HOW DO I MAKE INSTALMENT PAYMENTS?
    When checking out, click on either the Deposit & Instalment, or Klarna payment option to pay off your booking in 2-3 instalments. Klarna gives you the option to split your purchases into 3 interest-free monthly payments. The first payment is made at the point of purchase, with the remaining payments scheduled automatically every 30 days. Your payments are automatically withdrawn from your connected card or bank account according to the agreed payment schedule, but you can make early payments anytime you wish.
  • WHEN DO I NEED TO PAY BY?
    Instalment payments are spread across monthly payments due on the 1st of each month. If you’ve made deposits please make sure you actively check for emails from bookings@islandbreakout.com for a payment confirmation.
  • CAN I PAY OFF MY INSTALMENTS EARLY?
    Yes, you are welcome to pay off your instalments early on Klarna if you are able to. Please ensure all instalments are paid on time to avoid late fees & additional charges.
  • WHERE DOES ISLAND BREAKOUT DAM TAKE PLACE?
    Island Breakout Dam takes place in and around various venues across 'Amsterdam-Centrum' which is the Central of Amsterdam.
  • WHEN IS ISLAND BREAKOUT DAM?
    Friday 22nd November to Monday 25th November 2024 (ast event is on Sunday 30th June 2024 & you are expected to return back home on the Monday)
  • WHAT IS THE AGE RESTRICTION?
    The legal requriements governed by law is that all attendees must be 18+.
  • WHERE DO I COLLECT MY WRISTBAND FROM?
    Wristbands will be collected in a location in Amsterdam-Centrum. You will be emailed full details of collection points and times much closer to the event, upon full completion of payment.
  • WHAT IS THE WEATHER LIKE IN KAVOS?
    Generally the weather in Amsterdam in November is usually around 10 degrees celsius
  • WHAT CURRENCY DO I USE?
    The official currency used is Euro, which you can acquire at the post office, bank, or Bureau de Exchange.
  • ANY OTHER USEFUL INFORMATION?
    To call a number in The Netherlands dial 00 30 and then the number Emergency Assistance - 112 Time Zone - Eastern European Time
  • WHAT TIMES DO ISLAND BREAKOUT EVENTS RUN?
    There will be at least 3 events across the weekender. Full details and event times will be provided much closer to Island Breakout. Keep up to date by signing up to the mailing list and following us on social media platforms: @IslandBreakout
  • HOW MUCH WILL FOOD COST ME IN AMSTEDAM?
    Most meals are roughly between 5 – 15 Euros, depending on food choice
  • WHEN SHOULD WE ARRIVE?
    Our first event takes place at 10pm on Friday 22nd November 2024 so we would recommend you to book a flight landing way before this (or even the day before) so you can have enough time to travel to your accommodation, get checked in, changed, and head to collect your first wristband, and then travel to our first event. Our last event will take place on Sunday 24th November 2024, so you should fly back home on Monday 25th November 2024
  • ARE FLIGHTS/ACCOMMODATION INCLUDED IN MY PACKAGE?
    Dam - Flights are not included in your price, and it will be up to you to arrange these yourselves.
  • WHAT AIRPORT DO WE FLY TO?
    Dam - Amsterdam Airport Schiphol, which is roughly a 20 minute drive to Amsterdam Centrum
  • HOW DO I GET FROM THE AIRPORT TO ISLAND BREAKOUT?
    You will have to make your own arrangements, but you have a few transportation options. Kavos 2024 - We recommend that you take a taxi, which can accommodate up to 4 passengers. The approximate cost for a taxi is 80 euros. There are taxi's available outside of the airport, alternatively you can search online to pre-book. You can also search online to pre-book shuttle buses / coaches, which will cost around 10 euros per person
  • DO WE HAVE TO PAY FOR OUR EVENTS?
    All standard events are included in your package. Events not included are VIP parties or boat parties announced, which will be additional. Apart from this, you will only need spending money for food and drink only
  • WHEN WE WILL KNOW WHAT EVENTS ARE ON & WHERE?
    We will email you a full schedule before the event. You will also be emailed a digital copy of the schedule 1 week before the event starts!
  • I CAN’T MAKE THE FULL TRIP, CAN I STILL COME ALONG?
    Yes you can. You still pay for an events wristband, but you can choose which events you wish to attend/not attend. However, if you like to stay longer we do not cover extra events not listed in our itinerary.
  • DO YOU PROVIDE TRAVEL TO THE EVENTS?
    Amsterdam - All events are taking place near Amsterdam's "Centrum" - with its great transport links, you will need to commute by train/tram/bus/taxi to and from the events Kavos - All events (except the boat party) are taking place on the Kavos Beach Strip, which are walking distance away from each other. The boat party you will take a shuttle bus which is included in the price of the boat party ticket
  • WHERE SHOULD I STAY IN AMSTERDAM?
    We recommend anywhere in or near Amsterdam Centrum - please check our accommodation tab for a list of recommended hotels
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